What is VoIP?

An Overview of Voice over Internet Protocol

What Is VoIP and How Does It Work?

Using regular phone lines or PSTN (public switched telephone network) to make and receive phone calls comes with a lot of restrictions, especially when it comes to the flexibility and mobility of the phone systems. Luckily, there is VoIP. Voice over Internet Protocol refers to the technology that enables users to make and receive phone calls over the Internet. 

VoIP utilizes a set of telephony protocols that work through packet switching technology to offer internet telephony functions that are similar to traditional phone lines or PSTN. By delivering voice calling functions over internet connections, VoIP phone service makes it easier to better manage communications via your computer or mobile device from any location and without the need of additional hardware.

VoIP Phone Solutions From Phoenix VoIP

As a leading VoIP provider, Phoenix VoIP offers solutions that are part of a secure and dependable cloud communications platform. With our business VoIP phone solutions, the need for on-premise PBX hardware is eliminated. Instead, our virtual phone services leverage a hosted PBX solution that transforms a traditional phone system into a comprehensive hosted communications tool for businesses to utilize. In addition to high-definition voice calling, our phone services for businesses offer conferencing, SMS, unlimited extensions, virtual PBX, and other features and functionalities that are designed to help organizations communicate efficiently and effectively — all in a single platform.

The Ideal Solution For Businesses

A VoIP phone system is perfect for a business. Not only is it a reliable and unlimited solution to voice calls, but it also includes other features that help enhance business communications.

Mobility + Flexibility Businesses Need

Unlike traditional phone lines, VoIP leverages your existing internet connection and makes it easier to manage business communications, make calls, and join conferences from anywhere.

No Need for On-Premise Hardware

On-premise business phone systems require outdated hardware such as services and PBX boxers. VoIP offers a modern solution that eliminates the need for cables, boxes, and other hardware.

Hassle-Free Setup and Implementation

Setting up a traditional phone line requires a lot of hardware and set up. VoIP phone systems can be easily configured to meet your communication needs — getting set up takes a day or less.

High-Level Security You Can Rely On

Compared to traditional phone systems, VoIP is more safe and secure. These cloud phone systems are equipped with several features that ensure communication remains secure.

The Best, Most Cost-Effective Solution

VoIP phone systems provide businesses with the communication tools they need at an affordable price. With providers like Phoenix VoIP, you get an all-inclusive solution with no hidden fees.

Organizations Prefer VoIP for Their Business Phone Service

More and more businesses are recognizing the multitude of benefits that come with the ability to place calls over the internet. Its positive effect on productivity and efficiency is solely matched by its quick return on investment, which is leading many organizations to replace their traditional telecom phone system and seek solutions from business VoIP providers like Phoenix VoIP.

Phone Services For Business: Why Choose Phoenix VoIP

Traditional Phone Lines

  • On-premise hardware results in expense up-front costs
  • Long-distance and international calls can be costly
  • Business features and implementations come with extra cost
  • Service change requests can take forever to implement and can incur additional costs
  • Additional physical cable lines are required for expansion

Phoenix VoIP

  • No on-premise hardware required, helping you save up-front
  • If not entirely free, long-distance and international calls are affordable
  • Equipped with business features to help streamline communication
  • Changes can easily be made using your own account
  • Getting additional extensions is easy and can be done in just a few clicks

Phoenix VoIP is the #1 Business VoIP Provider

With the flexibility, mobility, and efficiency benefits that VoIP offers, VoIP providers are competing against regular telecom carriers in the business telephony world. 

With all the available options out there, Phoenix VoIP is one of the best VoIP providers you will find. As local VoIP service providers that operate at a national scale, no other company can offer its clients a more personal experience when it comes to making business communications easier to manage. Our highly-scalable VoIP phone system, productivity-increasing features, affordable plans, and attentive customer service make Phoenix VoIP one of the best phone services for businesses.


VoIP Plans & Pricing

How Much Does VoIP Cost?

With Phoenix VoIP, you can get top-of-the-line VoIP services starting at just $19.99 per line. We have different pricing packages available to meet your needs. The best plan for you will depend on the features and capabilities you are looking for. Whether you are a small business, a mid-sized business, or a large corporation, Phoenix VoIP has a solution that will seamlessly fit into your organization’s operations.

Do You Need a Landline for VoIP?

VoIP technology allows you to make and receive phone calls over the Internet in real time. VoIP, while it does deliver internet telephony functions similar to regular phone lines or PSTN, you do not need a landline. By delivering voice calling functions over internet connections, VoIP can be used from anywhere via laptops, desktops, or smart devices.

What Do I Need For VoIP?

To use VoIP, the first thing you need is a broadband connection. As far as equipment goes, there is no need for on-premise hardware or any hefty equipment. All you need is a smart device, desktop, or laptop.

Does VoIP Work if the Internet is Down?

VoIP phone systems need an internet connection to operate. In the event that your internet connection is compromised, VoIP providers like Phoenix VoIP have systems that have built-in survivability features that will provide you with alternative communications solutions. Contact our experts to learn more about these features.

Can VoIP Be Used for Fax?

VoIP has paved the way for other means of leveraging the internet to send digital files over IP transmissions. While VoIP itself is not used to send and receive faxes over the internet, the concepts are fairly similar. The Phoenix VoIP Virtual Fax technology uses store-and-forward fax servers to eliminate problems typically caused by VoIP faxing.

Do You Need a VoIP Provider?

While it is technically possible for any business to implement its own VoIP solution, a high-level of knowledge and skills as well as an IT infrastructure to support it are required. Unfortunately, this can be costly to set up. Cloud communication providers like Phoenix VoIP are able to offer advanced features like virtual PBX, business SMS, and more with flexible plans and pricing. For the best experience, it is best to work with an experienced provider.

Can You Use a Regular Phone With VoIP

Yes! You can use a regular phone with VoIP. To be able to use a regular phone with VoIP, however, you must have the right supporting equipment that will work with your VoIP phone system.

How Do You Setup a VoIP Network?

One of the most notable advantages of VoIP is the ease with which you can get a system up and running, especially when compared to a similar system based on traditional telephony. To set up a VoIP network, you’ll need an internet connection, a router, and other important software. Again, it is best to work with our VoIP providers to ensure your network is set up properly.